Thanksgiving Holiday Schedule for Call Centers Special service schedules will be in place for ExpressLine and other call centers due to the Thanksgiving holiday on Thursday, November 26th and Friday, November 27th. See the chart below for the schedule. | | | 11/26/2009 | 11/27/2009 | | | | Thursday | Friday | | Line of Business | | Thanksgiving Day | Thanksgiving | | | | | | | MEMBER SRVS: PFFS, PPO & HMO | | OPEN (SUNDAY SCHEDULE) | OPEN (FULL SCHEDULE) | | EXPRESSLINE: Enrollment & Inbound Verification | | OPEN (SUNDAY SCHEDULE) | OPEN (FULL SCHEDULE) | | EXPRESSLINE: Outbound Verification | | CLOSED | OPEN (FULL SCHEDULE) | | SCOPE of APPOINTMENT | | OPEN (SUNDAY SCHEDULE) | OPEN (FULL SCHEDULE) | | AGENT SRVS (Pensacola) | | CLOSED | CLOSED | | LIFE INTERVIEWS | | CLOSED | OPEN (FULL SCHEDULE) | | MED SUPP | | CLOSED | CLOSED | For ExpressLine, regular hours are Monday-Saturday, 8:00 a.m. - 8:00 p.m., in all time zones. Sunday hours are noon to 5:00 p.m. in all time zones. Member Services hours are 8:00 a.m. - 8:00 p.m. every day in all time zones. Should you have any questions, please feel free to contact the Career Sales Department. | 
