NEW Agent Provider Referral Process Available
During the course of a sales presentation, some Medicare beneficiaries may be hesitant to choose a Today's Options PPO plan because their preferred provider is not a participating provider.
In response to this, we have developed a Today's Options PPO Request for Provider Participation Form to use when these Medicare beneficiaries, and potential enrollees, would like their preferred provider to become a participating provider. We are also making available to you must-use talking points to help you discuss the possibility of a non-participating provider becoming a participating provider in our Today's Options PPO plan with these potential enrollees in a clear manner.
Please use ONLY the attached materials when discussing this option with clients. This will help ensure you remain compliant and the client is not led to believe filling out the form guarantees the provider will be accepted as a participating provider.
During the enrollment process, the enrollee MUST select a current in-network Primary Care Provider (PCP). In the event the enrollee's provider of choice becomes a network provider; the member may switch.
For the Compliance-approved Request for Provider Participation Form and very important instructions for its use (talking points), CLICK HERE.
Advertisements Must be Approved by the Company
All consumer and trade advertisements must be submitted to the Company for Compliance review and approval, and for submission to the appropriate Federal or State regulator (if required). This includes ads for all media including internet and all electronic media, newspapers and all print media, radio and all broadcast media. Ads may not be used or distributed in any manner until they are approved by the Company, in writing. Agents violating our policy are subject to our Zero Tolerance policy.
This procedure applies to agents contracted by any Universal American subsidiary, and is required for all Medicare Advantage / Medicare Prescription Drug plans and traditional insurance products, including life insurance.
Please check AgentLink if you are seeking pre-designed and approved Medicare Advantage and Prescription Drug plan ads. For assistance with other advertisements, please contact the Sales Department.
For more information about Universal American's advertising requirements and to review our Zero Tolerance policy, please review your Market Conduct Agreement or contact the Sales Department.
AVIVA Merger Update
Please click here to read details about the AVIVA merger.
ExpressLine Webinar Video
Now Playing ... 24/7 on AgentLink
Our ExpressLine training webinar is now available on the welcome page of AgentLink.
Please be sure to watch the recorded webinar to improve your knowledge of ExpressLine, to hear portions of the enrollment and scope of appointment calls, and to better understand the verification call process. To view this presentation, simply log into AgentLink. You'll find a "View Now" button on the welcome page that activates the webinar. While there, feel free to download and print the accompanying PowerPoint presentation for future reference. It's jam-packed with the same helpful information contained in the recorded webinar event.
Whether you missed our recent ExpressLine training webinar, or just want to experience it again, please take an hour to watch this presentation and learn more about using ExpressLine for all of your MA and PDP enrollment and Scope of Appointment needs.
