Enrollment Notice to Agents Currently Selling
2010 UAM Medicare Part D Plans Agents selling UAM Part D plans should be submitting completed Part D enrollment forms as soon as they are received. That's because CMS requires us to make at least three documented attempts to contact the applicant by telephone within 15 calendar days of receiving the enrollment request. This is the Verification and Education call, and it means the clock starts ticking the minute a Part D enrollment form is in YOUR hands. If you choose paper enrollment, waiting will only impede our ability to comply with the CMS-mandated 15-day time limit, and it reduces the amount of time we have to ensure accuracy and get plan ID cards to members prior to January 1, 2010. It also delays the payment of commission advances. If you choose to use paper enrollments, be sure to submit completed paper enrollments immediately in one of three ways: | REGULAR MAIL Send to: | OVERNIGHT DELIVERY Send to: | DirectFAX (Preferred) | | Universal American Part D Enrollment P.O. Box 1593 Pensacola, FL 32591 | Universal American Part D Enrollment 411 N Baylen St. Pensacola, FL 32501 | 1-866-216-5876 | But why cause delay, when there's a much better way? ExpressLine! You can eliminate the problems and delays of paper submissions by using our ExpressLine Telephone Enrollment at 1-800 867-4347. It's the paperless way to submit your Part D enrollments and it frees you from having to worry about paper forms, mail deliveries or fax confirmations. We strongly encourage you to step up to ExpressLine and make the most of the selling season. It's the better way for us, for you and for the enrollee. If you have any questions regarding this mailing, please do not hesitate to contact the Sales Department. | 
